How Does InboxPounds Pay in 2026? PayPal, eGift Cards & More

Getting paid by InboxPounds can be confusing, especially when your cashout is stuck "pending" or you are unsure which payment method works best. Payment delays often happen due to simple verification issues or incorrect account details. This guide explains how InboxPounds processes payments in 2026, covering cashout instructions, processing times, and fixes for common payment problems for UK users.

InboxPounds Payment Methods Available in 2026

InboxPounds offers several payment options once you have earned enough.

1. PayPal: Funds are sent directly to your PayPal account, which you can then use or transfer to your bank.
2. eGift Cards: These are digital vouchers for retailers like Amazon, Argos, and Primark, delivered to your email. Prepaid Mastercard or Visa cards may also be available.
3. Bank Transfers: Your earnings are sent directly to your UK bank account.
4. Cheques: This older method is still an option, but some users report slower delivery and occasional non-arrival.

You must have a minimum of £20 in your account before you can cash out using any method.

For more details on whether the platform is worthwhile, refer to our complete InboxPounds review.

Faster Payouts: Minimums and Gold Status

The minimum balance required to request a payment from InboxPounds is £20.

You receive a £1 bonus for signing up, giving you a head start.

Successfully completing your first cashout of at least £20 automatically grants you Gold Member status. Gold Members receive improved benefits:

• Weekly Payment Processing: Payments are processed weekly instead of going through the standard, slower queue.
• Faster Payouts: Gold Member requests get priority, resulting in quicker receipt of cash or gift cards.
• More Earning Opportunities: You might access more surveys and better offers.

Your first cashout is key to a smoother, faster experience on the platform.

Your Step-by-Step Guide to Cashing Out

Follow these six steps to receive your payment:

1. Verify Your Details: In your account settings, ensure your name, address, and email on InboxPounds exactly match the details on your PayPal or bank account. Mismatches can cause rejections.
2. Check Your Balance: Confirm your account balance is at least £20. Your current balance is visible on your dashboard.
3. Go to the Rewards Page: Navigate to the "Redeem" or "Rewards" section of the site to find available payout options.
4. Select Your Payment: Choose your preferred method (PayPal, eGift card, etc.) and the amount you wish to withdraw.
5. Confirm Your Request: Follow the on-screen prompts to submit your payout request. You should receive an email confirmation.
6. Monitor the Status: You can track the payment status in your account. It will typically progress from "Requested" to "Processed".

How Long Does It Actually Take to Get Paid?

Official timelines can differ from actual user experiences. Gold Members typically have their payments processed weekly.

Why Your Payment Is Stuck on "Pending" or "On Hold"

If your payment is delayed, it is usually due to one of these reasons:

1. Incorrect Payment Details: This is a common issue. A misspelled PayPal email, an old address for a cheque, or a typo in bank details will halt a payment.
2. Identity Verification: Especially for your first cashout, InboxPounds may require identity verification. They will ask for a government ID or proof of address to comply with security regulations (KYC).
3. Balance or Timing Issues: You might have requested a payout before your earnings were fully approved or if your balance fell below the £20 threshold. Payments are processed in batches, so you might be waiting for the next processing window.
4. Suspected Fraud: Using a VPN, creating multiple accounts, or violating the site's terms of service can flag your account, leading to an automatic hold during investigation.

PayPal Payouts: Requirements

To receive PayPal payments, you must adhere to specific rules. Non-compliance will result in payment rejection.

• Exact Detail Match: The full name, email address, and mailing address on your InboxPounds profile must match your PayPal account details exactly.
  • Precise Matching: Ensure your first name, middle name (if applicable), and last name are identical across both platforms. For example, if your InboxPounds profile lists "John A. Doe" and your PayPal account is "John Doe," this may cause a mismatch.
  • Email Address: The email linked to your InboxPounds account for PayPal payments must be the primary email associated with your verified PayPal account.
  • Mailing Address: The street address, city, postal code, and country must correspond precisely between your InboxPounds profile and PayPal.
• Verified PayPal Account: Your PayPal account must be verified to receive funds. This typically involves confirming your email address and linking a verified bank account or card.
  • Verifying Bank Account: Link your bank account to PayPal. PayPal will send two small deposits (under $1 each) to your bank account. You must log into PayPal and confirm the exact amounts of these deposits in your PayPal Wallet.
  • Verifying Card: Link a credit or debit card to PayPal. PayPal will make a small temporary charge to your card, displaying a unique code on your card statement. You must then enter this code into PayPal to verify the card.
• First Cashout ID Check: For your initial withdrawal, expect an ID check. InboxPounds may ask you to upload a photo of a government ID (such as a driving license or passport) and potentially a selfie for identity confirmation.

Troubleshooting Guide: How to Fix Payment Problems

If your payment is stuck, take immediate action.

1. Check Your Account Settings First: Re-verify your name, address, and PayPal email in your InboxPounds profile. Correct any errors and save the changes. If possible, try requesting the payment again.
2. Upload Clear Documents: If identity verification is requested, provide exactly what is asked. Use your phone to take clear, well-lit photos. Ensure your full name and address are visible. Avoid submitting blurry or cropped images.
   • Accepted Government IDs: Community reports indicate that a current passport or a current photo driving license are commonly accepted by InboxPounds for identity verification. Other document types are not consistently confirmed.
   • Photo Requirements:
     • Clarity and Lighting: Photos must be clear, in focus, and taken in good lighting, without glare or shadows obscuring information.
     • Full Document: The entire ID document must be visible, with all four corners showing. Do not crop the image.
     • Readability: All text, specifically your name, date of birth, document number, and expiration date, must be perfectly readable.
     • No Filters or Edits: Do not use filters, watermarks, or edit the photo in any way.
     • Selfie Matching: If a selfie is requested, ensure your face is clearly visible, well-lit, and matches the photo on your ID. No hats, sunglasses, or anything that obscures your face.
3. Confirm the Minimums: Ensure your balance is still above the £20 minimum and that all earned credits have been fully approved. Some offers have internal hold periods during which they confirm completion with advertisers.
4. Gather Your Evidence: If your account is flagged for suspected fraud, compile supporting information. Take screenshots of your activity logs and create a timeline of your earnings.
5. Contact Support with ALL the Info: When contacting support, provide comprehensive details. Open a support ticket including your username, registered email, the payment method, and screenshots of the payment status page. A vague inquiry like "where is my money?" is less effective.
   • Procedures for Common 'Payment Stuck' Issues:
     • Incorrect Payment Details:
       • Step 1: Update Details: Log into your InboxPounds account. Go to 'Account Settings' or 'Profile'. Carefully review and correct any inaccuracies in your name, email address, mailing address, or PayPal email. Save changes.
       • Step 2: Resubmit Payout: If the system allows, cancel the old payout request (if still pending) and submit a new one with the corrected details.
       • Step 3: Contact Support (if needed): If you cannot edit details or resubmit, contact support with your username, the payment ID of the stuck transaction, and describe the incorrect detail you fixed.
     • Identity Verification if Requested:
       • Step 1: Follow Prompts: If InboxPounds sends a request for ID verification, follow the instructions precisely. This usually involves uploading images directly through their platform.
       • Step 2: Provide Required Documentation: Upload clear photos of your accepted government ID (passport or photo driving license) and a selfie, adhering to the photo requirements listed above.
       • Consider using the camera on your phone to upload to InboxPounds, or transfer high-quality images from your phone to your computer if uploading from there.
     • Contacting Support for Stuck Payments:
       • Step 1: Access Help Center: Go to the InboxPounds official Help Center.
       • Step 2: Submit a Ticket: Find the link for "Contact Customer Support" or a ticket submission form.
       • Step 3: Provide Essential Information: Include your:
         • InboxPounds Username
         • Registered Email Address
         • Payment Method (e.g., PayPal, eGift card type)
         • Amount of the stuck payment
         • Date the payment was requested
         • A clear description of the issue (e.g., "Payment stuck in 'Pending' for 10 days, despite ID verification complete").
         • Attach relevant screenshots: of the stuck payment status, any error messages, or the verification request.

Are There Any Payment Fees?

InboxPounds does not charge official fees for cashing out via PayPal, bank transfer, or eGift cards. You should receive the full amount requested.

The main "cost" can be time. Cheques are the slowest and carry a higher risk of postal delays or non-delivery. Compared to other UK reward platforms, the absence of cashout fees is a benefit.

User Payment Experiences: The Good and The Bad

User experiences with cashing out from InboxPounds vary.

When to Contact InboxPounds Support

Do not contact support immediately after a single day of waiting. However, if a significant issue arises, escalation is necessary.

• Your payment is well past the estimated processing time (e.g., 10+ business days).
• You are unable to complete identity verification (e.g., your documents are being rejected despite meeting requirements).
• Your account is on hold, or you suspect a technical error.

How to Contact Them:

1. Primary Channel: Use the official Help Center and find the "Contact Customer Support" link or ticket form.
2. Escalation: If you receive no resolution, you can email their Data Protection Officer at DPO@inboxpounds.co.uk. Include your original ticket number and all previous communication.

Your support ticket must include:

• Your InboxPounds username and registered email.
• The payment method and amount.
• The date you requested the payment.
• Screenshots of the error or the "pending" status.

InboxPounds Payment Eligibility Requirements

To receive payment, you must meet these basic criteria:

• You must be a UK resident.
• You must be 18 years of age or older.
• Your profile must be complete and accurate, as this information is used for verification.

Your account tier also plays a role. New users have a standard processing schedule, while Gold Members receive priority.

Frequently Asked Questions

1. Does InboxPounds pay?

Yes, InboxPounds is a legitimate platform that pays users. Many people have successfully cashed out via PayPal, bank transfers, and gift cards. However, reaching the £20 minimum can be slow, and payment delays may occur, often due to verification checks.

2. Does InboxDollars pay real money?

Yes. InboxDollars is the US-based sister site to InboxPounds. It pays users in real money, primarily through PayPal, cheques, and gift cards.

3. Does InboxDollars pay you to watch videos?

Yes, watching short videos and ad clips is one way to earn on InboxDollars (and similar platforms). However, the pay for this activity is typically very low.

4. How do you get paid with InboxDollars?

You get paid with InboxDollars by earning enough to meet the minimum payout threshold, then requesting your money through approved methods such as PayPal, gift cards from major retailers, or a cheque by mail. The process is very similar to InboxPounds.